Trafalgar Square

Accessing City’s online Investor Hub

Following the change of registrar to City Partnership (“City”) on 4 December 2023, you can now register to access City’s online Investor Hub (“the Hub”), an on-demand online tool that allows you to:

  • view your shareholding and associated indicative valuation;
  • view your transaction history, share certificate details and dividend information;
  • change your personal details, as held on the register (including your address, email and bank account details);
  • manage your dividend and shareholder communication preferences; and
  • find answers to frequently asked questions.


Registering with The Hub


You can access the Hub by visiting and selecting the ‘Register’ tab

  • Once on the register section, from the ‘Type’ drop down menu choose ‘Investor’ and complete the remaining fields with your personal details
  • After entering your personal details, press ‘Register’ and then login with your email and password
  • You now need to enter your Investor Access Token, which can be found at the top of the letter sent to you on 14 December 2023
  • Finally, your access request will need to be authorised by City - please note approvals are completed within office working hours



If you have shareholdings in multiple Mobeus VCTs, you will have received a letter for each VCT you are invested in; you will need to enter the relevant Investor Access Token for one of your VCTs and once you have logged in, you can select ‘Request Access’ on the left-hand side of the screen to add your additional Investor Access Token(s). This will enable you to view all of your shareholdings on your hub account. If you need assistance with this, please contact City, using the details provided, who will be happy to assist.


Accessing The Hub


As soon as your access request has been authorised by City, you will receive an email (if you do not receive the email please check your spam/junk folder).

  • Follow the link in your email to access your account
  • Once you are logged in, select ‘My Shares’ on the left-hand menu; you should then be able to see your name - Click on your name
  • On the next screen, halfway down the page, on the summary tab you will see ‘SECURITY/COMPANY’ - Select the relevant security you wish to view
  • You should then be able to view your shareholding information outlined above and the tabs at the bottom will allow you access to further information

If you invested in the Mobeus VCTs via an IFA, they will be able to access your shareholding information (but not make any changes) if you give them authority to do so. This is implicit from the recent fundraises if the IFA submitted an application on your part and no action needs to be taken. However, if you have changed Advisor since your last application you must notify City as soon as possible to revoke the authority put in place for your previous Advisor or, if you have not given authority previously, you will need to do so if you would like them to have access to your shareholding information. Your Advisor will be able to provide you with a letter of authority for signature and to forward to City for registration on your shareholding.

If you participate in the Dividend Investment Scheme or would like to participate in the future, please be advised that the updated terms and conditions and mandate form and can be found on our website: or by contacting City.


City’s contact details:


The City Partnership (UK) Limited
The Mending Rooms
Park Valley Mills
Meltham Road

Tel: 01484 240 910.

(Lines are open 9:00 am to 17:30 pm, Monday to Friday, excluding public holidays in England and Wales. Calls are charged at the standard geographic rate and will vary by provider. Calls from outside the UK will be charged at the applicable international rate.)